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Account Management
How do I submit my brand authorization document?
How do I delete verification phone number?
Where can I see my Business Identity Icon?
I have several IPRs, may I submit all of them together?
How do I bind security phone to my account?
Why was my account deactivated due to security reasons?
What can I do if I failed to sign into my account?
What can I do if it says I already have an account?
How do I protect my password?
What can I do if my information was misused by other companies?
How do I register my account on IPP?
How do I change gender on my Alibaba?
How do I verify my Business Identity?
Is cooperation program only available to brand owner in Mainland China?
Why was my post removed from the Discussion Forums?
After my IPP account is created, can I update my account information?
How to upgrade my Aliprotect account?
What can I do if my account was deactivated?
How to modify the key word in Trade Alert?
How do I remove my account information from Alibaba.com permanently?
Who counts as a qualified contact to verify my Business Identity?
What can I do if my picture was misused by someone else?
How do I report the phishing email?
My account was deactivated. Why can I still find my account info in the search results?
How can I register an account on Alibaba.com?
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Alibaba FAQ<
Alibaba FAQ<
Account Management
Sourcing
Business Negotiation
Place Order
Order Payment
Production Monitoring
Inspection
Shipping
Order Receipt
After-sales Service
Order Feedback
Promotions
Novel Coronavirus related
Others FAQ