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Account Management
How do I verify my email address?
Why cannot I receive the SMS verification code?
What can I do if I forgot my account ID or email address?
How do I subscribe email service on Alibaba.com?
How do I close mobile number sign in?
How to fill in the identity information in my IPP account?
What can I do if I receive spam emails?
How do I cancel my membership?
How do I change my password?
What are examples of Phishing Emails?
How do I change my verification phone?
How do you login to Alibaba.com with your mobile number?
How do I know if an email is really from Alibaba.com?
What is \"Get Verified By Contacts\"?
Who can add tags for me?
I want to change email, but have no access to my old one. What should I do?
How do I change email address if occupied by another account?
How do I edit my Trade Alerts?
How do I report IPR infringement?
How do I change verification phone if my old phone is no longer in use?
What are the types of Business Identity?
Why cannot I register on Alibaba.com?
Can I change the email address that I receive Trade Alerts to?
Can you send code to both my email and mobile?
How do I retrieve password of AliProtect?
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Alibaba FAQ<
Alibaba FAQ<
Account Management
Sourcing
Business Negotiation
Place Order
Order Payment
Production Monitoring
Inspection
Shipping
Order Receipt
After-sales Service
Order Feedback
Promotions
Novel Coronavirus related
Others FAQ