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Shipping
Which shipping method I can choose for my Trade Assurance order?
How do I view the shipping route for my order?
Comprehensive Sea Freight Service Agreement
What if I don't complete my payment for logistic order?
What happens if there are changes to my shipment?
What if I don't know the Destination Port?
What if I don't know the Origin Port?
What is EXW?
How do I pay for my Shipments?
Can I decide the cargo delivery time for my ocean shipping order?
How should the Supplier complete Buyer's logistics order?
Can I use Alibaba.com logistics if I have an annual bond and don't want to use a single or ISF bond?
Can you pick up my order from my Supplier's factory?
What is the price calculation date for ocean freight?
How long & where should I return the empty container ?
What shipping types are available for ocean freight?
What are the benefits of using Alibaba.com logistics service?
Can I use Alibaba Ocean Shipping Service without a Trade Assurance order?
Is customs clearance included in door-to-door shipping?
How do I get the quotation for the Ocean Shipping Service?
What is gross weight?
How do I ensure my supplier accepts my order by using Alibaba Logistic?
What is gross volume?
What is the meaning of 20GP,40GP,40HQ?
Are there any requirements on cargo dimension or categories of the products being shipped?
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Alibaba FAQ<
Alibaba FAQ<
Account Management
Sourcing
Business Negotiation
Place Order
Order Payment
Production Monitoring
Inspection
Shipping
Order Receipt
After-sales Service
Order Feedback
Promotions
Novel Coronavirus related
Others FAQ