What if I don't know the Origin Port?

You should confirm with your supplier on the closest origin port (or pick-up address/zip code) in relation to the production factory.

If your trade term is FOB, your supplier is responsible for transporting the goods to the agreed upon origin port.
If your trade term is EXW, you are responsible for transportation from origin factory to final destination. You should ask for that address or specific zip code.

Shipping Related FAQ

  • How do I pay for my Shipments?
  • Can I decide the cargo delivery time for my ocean shipping order?
  • How should the Supplier complete Buyer's logistics order?
  • Can I use Alibaba.com logistics if I have an annual bond and don't want to use a single or ISF bond
  • Can you pick up my order from my Supplier's factory?
  • What is the price calculation date for ocean freight?
  • How long & where should I return the empty container ?
  • What shipping types are available for ocean freight?
  • What are the benefits of using Alibaba.com logistics service?
  • Can I use Alibaba Ocean Shipping Service without a Trade Assurance order?
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