How should the Supplier complete Buyer's logistics order?

Once you placed a logistics order, we notify the Supplier via email.
When the Supplier prepares the cargo, he updates the order with cargo details (dimensions, weight, volume, Container size, etc) and selects a cargo delivery date. Then, the Supplier (or service provider) arranges the shipment from the factory to the Origin Port.

Shipping Related FAQ

  • Can you pick up my order from my Supplier's factory?
  • What is the price calculation date for ocean freight?
  • How long & where should I return the empty container ?
  • What shipping types are available for ocean freight?
  • What are the benefits of using Alibaba.com logistics service?
  • Can I use Alibaba Ocean Shipping Service without a Trade Assurance order?
  • Is customs clearance included in door-to-door shipping?
  • How do I get the quotation for the Ocean Shipping Service?
  • What is gross weight?
  • How do I ensure my supplier accepts my order by using Alibaba Logistic?
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