How do I ensure my supplier accepts my order by using Alibaba Logistic?

You should double check with your supplier to make sure the order is being processed/verified in time.

To check the ocean shipping order status, please sign into My Alibaba, go to the "Services" tab and click on "Manage Logistics Orders ". Find the order you'd like to track, click "View logistics order", click "Cargo Tracking" to check the most up-to-date status of your order.

Shipping Related FAQ

  • What is gross weight?
  • What is gross volume?
  • What is the meaning of 20GP,40GP,40HQ?
  • Are there any requirements on cargo dimension or categories of the products being shipped?
  • Do you support delivery to FBA warehouses?
  • Can ocean shipments be delivered to a residential address?
  • How do I place a logistics order?
  • Which payment methods does the Inspection Service support?
  • How do I pay for the Inspection Service?
  • How do I add the inspection service to my order?
  • Alibaba FAQ<
    Alibaba FAQ<
    Account Management
    Sourcing
    Business Negotiation
    Place Order
    Order Payment
    Production Monitoring
    Inspection
    Shipping
    Order Receipt
    After-sales Service
    Order Feedback
    Promotions
    Novel Coronavirus related
    Others FAQ