How do I place a logistics order?

Once you have a Trade Assurance order ready, you can initiate a logistics order by using our quote tool to search for quotes and complete booking.

1. You can access our quote tool in the following 3 ways:
a. Visiting the Alibaba.com Freight page and click “Compare rates

b.Log in to My Alibaba, click “Trade Services”, “Logistics Solutions”, and “Place Alibaba.com Freight Order Now

c. On the product detail page, if you see Alibaba.com Freight, click “Compare rates”.

2. Enter the required search parameters into the quote tool, including load type, origin, destination, and goods ready date, and click “SEARCH & BOOK”.
3. Select the quote that works the best for you from one of our providers.

4. Enter your Trade Assurance order number to proceed to payment.

If you need any additional assistance with your Alibaba.com logistics order, you can schedule a consultation session with our shipping experts here.

Shipping Related FAQ

  • Which payment methods does the Inspection Service support?
  • How do I pay for the Inspection Service?
  • How do I add the inspection service to my order?
  • How to contact the inspection company?
  • How is the on-site inspection organised?
  • How does the Inspection Service work?
  • What regions are covered by the inspection service?
  • How do I cancel an inspection service?
  • How to apply refund for value-added service?
  • How to check the status of the Inspection Service?
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