How do I pay for my Shipments?

Freightos will collect payment on behalf of the Seller, so you will receive your invoice and make payment through Freightos. Freightos offers the following payment options:

Freightos AutoPay – You can add a credit card to your account and have shipment costs automatically charged to that card.

Wire transfer / ACH payment. If you pay by wire transfer or ACH your shipment will be processed only once the payment amount reflects on Freightos’ bank account. This might take up to 7 days from the date of transfer.

Credit – If you have applied for and been approved a credit line with Freightos you may chose this payment method when booking. You will be invoiced according to terms, at which point you will settle your account by wire or ACH. Please note that Freightos is not obligated to give credit to any Buyer and any decision in this respect is at Freightos’sole discretion and with no liability to Freightos.

When you pay by credit card, your consent to pay for the original quote will also be used to cover Additional Charges as detailed in the Transparent Pricing Policy.

There has been a change to my shipment and the Service Provider has updated me that the cost has changed. How do I pay the difference or receive a refund?

You will be invoiced for any additional costs up to 15 Business Days after the shipment is delivered. If you have Freightos AutoPay set up on your account the difference will be charged to the credit card on your account. Otherwise payment by wire will be due in accordance with your payment terms. You must make all payments in a timely manner. Failure to do so could lead to a collection process and Freightos will charge you, in addition to the actual charges, any costs associated with enforcement and collection.