How do I extend the shipping date for my order?

If you and the supplier agreed upon a new shipping date, you can extend the shipping date before the order receipt is automatically confirmed by the system.

1. Go to Orders-All Orders to the order list page.


2. Find the order and click View More to the order details page.

3. Click “extend shipping date”. You and the supplier can both extend the shipping date for up to 15 days respectively. In total, the shipping date can be extended up to 30 days.

Order Receipt Related FAQ

  • If I buy from different suppliers, can the products be shipped together?
  • What do the acronyms listed in the shipping section of a Trade Assurance order stand for?
  • Announcement on Adjustment to Shipment Timeline Rules for Ready To Ship Products on Alibaba.com duri
  • How does Alibaba ensure the shipping info of the Trade Assurance order is real?
  • How do I confirm my order receipt?
  • What is the shipping area of Trade Assurance order?
  • When will I receive my order?
  • What does the order status 'shipment started' mean?
  • Can I use my own shipping provider for my Trade Assurance order?
  • What can I do if Trade Assurance order is confirmed receipt automatically or mistakenly?
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