How will I know if my logistics order has been confirmed?

First, your Supplier must confirm your order's cargo details (dimensions, weight, volume, cargo ready date, etc). Then, our service provider will book vessel space.

You can check this status by logging into My Alibaba, go to the "Services" tab and click on "Manage Logistics Orders ". Find the order you'd like to track, click "View logistics order", click "Cargo Tracking" to check the most up-to-date status of your order.

Shipping Related FAQ

  • How long does the ocean shipping take?
  • What is Alibaba.com Air Express?
  • Shipping Overall Introduction
  • I'm not located in the US. Can I use the Get Quote tool?
  • What is the validity of the ocean shipping quotation?
  • What's the free unloading time at my site?
  • If my Supplier and I agreed to FOB terms, what happens if the Supplier doesn't pay the Origin Port
  • Does shipping quote include all fees?
  • How do I link my Trade Assurance order with my logistics order?
  • How to change shipping term from EXW to FOB for the ocean shipping order?
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