How to change shipping term from EXW to FOB for the ocean shipping order?

Shipping terms cannot be changed once an ocean shipping order is placed. Please make sure you double check the Trade Term (incoterm) in your Trade Assurance contract with your supplier before placing an ocean logistics order with Alibaba.com Freight. The trade term for your logistics order needs to match what is listed in your Trade Assurance contract/order.

Shipping Related FAQ

  • How do I track the status of my ocean shipping order?
  • Can I choose different trading terms in my Trade Assurance order from my logistics order?
  • How do I modify the logistics order?
  • What should I do if there is no ocean shipping quotation displayed?
  • Which shipping method I can choose for my Trade Assurance order?
  • How do I view the shipping route for my order?
  • Comprehensive Sea Freight Service Agreement
  • What if I don't complete my payment for logistic order?
  • What happens if there are changes to my shipment?
  • What if I don't know the Destination Port?
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