Does shipping quote include all fees?

No. What is included in your shipping quote will be based on the incoterms of your order. If your trade term is FOB, your supplier is responsible for transporting the goods to the origin port. You need to specify an origin port in the quote tool. The logistics quote will cover shipping from the origin port in China to your destination port/address. If your trade term is EXW, your are responsible for transporting the goods from the factory. You need to specify a pick-up address/zip code in the quote tool. The logistics quote will cover shipping from the supplier's factory in China to your destination port/address.

You also have the option to add accessorial, insurance, customs brokerage and more when placing a logistics quote. Please note that duties and taxes, charged by the USCBP (US Customs & Border Protection) are not included in your logistics quote. Any additional services required will also be added to your invoice (i.e., lift gate for residential delivery address, palletization, labelling, etc).

Shipping Related FAQ

  • How do I track the status of my ocean shipping order?
  • How to change shipping term from EXW to FOB for the ocean shipping order?
  • Can I choose different trading terms in my Trade Assurance order from my logistics order?
  • How do I modify the logistics order?
  • What should I do if there is no ocean shipping quotation displayed?
  • Which shipping method I can choose for my Trade Assurance order?
  • How do I view the shipping route for my order?
  • Comprehensive Sea Freight Service Agreement
  • What if I don't complete my payment for logistic order?
  • What happens if there are changes to my shipment?
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