When will you ship my ocean logistics order?

The shipment date for your ocean logistics order depends on the ship-by-date that you and your supplier have agreed to in your Trade Assurance contract. Please confirm with us on when production can be completed on your supplier’s end, and your shipment will start on the actual pickup date you provide.

If you have any questions regarding shipment dates, please click “Chat with Freightos” on the top right corner or the orange button on the bottom right, to get help from the quote experts at Freightos.
You can also use this link to schedule a consultation session with one of our shipping experts.

Shipping Related FAQ

  • How can I check my payment details?
  • Can I cancel my logistics order?
  • How do I pay for my logistics order?
  • How will I know if my logistics order has been confirmed?
  • Will Buyers and Suppliers be quoted the same way?
  • How long does the ocean shipping take?
  • What is Alibaba.com Air Express?
  • Shipping Overall Introduction
  • I'm not located in the US. Can I use the Get Quote tool?
  • What is the validity of the ocean shipping quotation?
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