How do I use Trade Messenger?

You can use Trade Messenger to find suppliers on Alibaba.com. You can click"contact supplier" to send an inquiry or click "chat now" to start real-time communication.

Web Trade Messenger

Web Trade Messenger allows you to instantly communicate with suppliers. You can view your entire chat history within the last 365 days. Web Trade Messenger is automatically launched when you click "Chat Now".

Message Center

Messages Center is a communication management portal that gives you an easy and efficient way to track your messages on Alibaba.com. You can also use Message Center to manage your inquiries, quotations and orders with suppliers all in one place.

Trade Messenger for Desktop

You can add Trade Messsenger for Desktop to your home screenand receive message notifications instantly without opening your browser. Click the link with Chrome browser, and ensure that chrome is the latest version (V76 or above).

In order to receive replies from suppliers instantly, we suggest downloading Alibaba.com mobile App. You can utilize the real-time translation and video chat
features (only available for US-based buyers and China-based suppliers) to make your communication easier.