How to manage conversations in Messenger?

Pin to Top/Delete the conversation
Please slide the conversation to the left, then click "Pin" /"Delete" button.

Mute notifications/Block the conversation
Please slide the conversation to the left, then click "。。。" —  "Mute notifications" or "Block" button.

Search messages or contacts
You could search the messages or contacts in the top search bar.

Business Negotiation Related FAQ

  • Why can't I find new messages when I received a notice saying I have new messages?
  • How can I get an accurate and fast quote?
  • I want to list multiple products in my RFQ. How can I do so?
  • Why can’t I submit a RFQ?
  • How will the suppliers find my Buying Request?
  • What should I do if I have language barriers with suppliers?
  • Why does my Alibaba.com APP always remind me 'connecting'?
  • How can I contact a supplier in the RFQ section?
  • How can I view all new unread messages?
  • How do I save a new message template?
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