Why cannot I receive the Email verification code?

If you do not receive email verification code, please check the situations below:

1. Please check if your mailbox works, or if it goes to trash/spam folder or mailbox is full;
2. Check with your email service operator to see whether they blocked the verification code email or filtered the email as spam;
3. Please add the email address end with notice.alibaba.com to your white list and then try again;
4. Your email code may take up to 10 minutes to arrive (depends on your email service operator). Do not repeatedly clicking;
5. Network anomalies may cause loss of messages. Please re-submit request, use different browsers, clear cookies and try again later;



Why cannot I receive the SMS verification code?
How do I change my email address?

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