Why can't I receive Trade Alerts?

Normally the Trade Alert emails will be sent regularlly to your registered email address as per your setting. If you are having problems receiving Trade Alert emails from Alibaba.com, please check the list below:
1. Check whether you subscribed the Trade Alert email service here.

2. Check whether your email service provider blocked Trade Alert emails from Alibaba.com or add Alibaba@email.alibaba.com into your white list.
3. Change your registered email address to check.
4. If you still cannot receive it, please contact Customer Service Team to get more support.

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