How can I pay with Western Union and be covered by Trade Assurance?

Pay with Laptop

Pay with Alibaba.com APP

Pay with Laptop:

1. Go to Orders-All Orders, find the order and click Send Initial Payment or Pay the Balance to the checkout page.

2. Choose Western Union as payment method. Check the Western Union account information by clicking "View Account Information" button;

3. Complete the Western Union money transfer at a local branch with the generated account information in 24 hours.

Pay with Alibaba.com APP:

1. Go to My Alibaba-Manage order, and find the order.

2. Click' Send initial payment' to go to the checkout page, choose Western Union as payment method. 

3. Check the Western Union account information and save as image, complete the Western Union money transfer at a local branch with the generated account information in 24 hours.

Note:

1. Western Union payment accepts USD only.

2. Currently Western Union payment only available for buyers from United States.

3. Western Union payment method is unavailable for payment amount more than 2500 USD.

4. Payment arrival time: 1 business day.

5. The account number will be updated if the order amount is modified, please make payment with new generated account information.

Order Payment Related FAQ

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