Do I still get the order protection benefits of Trade Assurance when I use Alibaba.com Payment Terms?
Alibaba.com Payment Terms orders receive all the standard Trade Assurance benefits. If the delivery time or product quality does not meet the agreed standards set in your contract with the supplier, you can submit a dispute at the same location as a normal Alibaba.com order. You can go to Trade Assurance order management page to track and manage all your orders. If you do dispute an order, you may be requested to provide additional documents. You can monitor your dispute results on Trade Assurance order management page.