Do I still get the order protection benefits of Trade Assurance when I use Alibaba.com Payment Terms?

Alibaba.com Payment Terms orders receive all the standard Trade Assurance benefits. If the delivery time or product quality does not meet the agreed standards set in your contract with the supplier, you can submit a dispute at the same location as a normal Alibaba.com order. You can go to Trade Assurance order management page to track and manage all your orders. If you do dispute an order, you may be requested to provide additional documents. You can monitor your dispute results on Trade Assurance order management page.

Order Payment Related FAQ

  • What is MT103?
  • Are there any prepayment penalty fees for Pay Later program?
  • What is the transaction fee for payment via Online Bank Payment?
  • How secure is my business account information when shared with Kabbage?
  • Why cannot I pay for my Trade Assurance order?
  • Which countries are supported to use Online Transfer?
  • What payment method is supported for Trade Assurance order with US Gold Supplier?
  • How do I modify my bank account?
  • How does Pay Later work?
  • How do I pay for Trade Assurance order?
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