How do I contact suppliers?

There are several methods to contact the suppliers.

Method 1: Contact supplier on Search List page

You could click "contact supplier" button to send an inquiry to the supplier through email or you could click "Chat Now" to start chatting with the supplier in real time (Leave messages if the supplier is offline).

Method 2: Contact supplier on Product Detail page

Method 3: Contact supplier on Minisite page
Click the supplier's company name to its minisite, click Contacts to check its contact info.

Method 4: Check supplier's contact information on Order Detail page if you already placed order with the supplier.

Method 5: Contact supplier on My Favorites Page.

Sourcing Related FAQ

  • What is Warehouse Receipt?
  • What is Port of Discharge?
  • How do I group items in My Favorites?
  • What is Onsite Check?
  • How do I find qualified products?
  • How can I find the supplier's contact information?
  • What kind of information is verified during the supplier assessment?
  • What is Port of Loading?
  • Who will verify my trademarks?
  • Where can I find the supplier's quick response rate?
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