Can I apply for refund since there is outbreak of 2019 Novel Coronavirus?
If you are worrying about the shipment, please take noted for orders paid during 1/15 to 2/10 (both days inclusive), the actual shipping date may be delayed until 2/21 due to recent 2019-nCoV outbreak. If you need the goods urgently, it is always advisable to contact your supplier directly.
If you are concerned about the risk for novel coronavirus from a package or products shipping from China, please note that according to United States Centers for Disease Control and Prevention (CDC), “There is no evidence to support transmission of 2019-nCoV associated with imported goods and there have not been any cases of 2019-nCoV in the United States associated with imported goods.” If you do need refund, it is always advisable to contact your supplier directly.