Collections of FAQs in Contacts- My Alibaba
1. What information can I search to find a supplier in Contacts?
• Supplier's name
• Supplier's memo name
• Company name
• Memo mail
2. What information can I not search to find a supplier in Contacts?
• Supplier's email
• Current inquiry number
• Chat records
3. How can I check my order status in Contacts?
Your order status is shown in each inquiry marked in blue.
4. Can inquiries and RFQs both be listed in my contacts?
Yes. RFQs will be marked as "QUOTING";
all the new inquiries are marked as "NEW".
5.If I send an RFQ and suppliers have not replied to me, can I still find a supplier in my contacts?
No. In the new Contacts, you cannot find your RFQ history if suppliers did not reply to you.
You have to go back to Message Center to check the quoted RFQ information.
You have to go back to Message Center to check the quoted RFQ information.
6.How can I know if suppliers have allowed me to check their private information if I have applied to?
In the new Contacts, you cannot receive a notice to know whether suppliers have allowed you to check their private information or not. The only notice you can receive is when the supplier adds you as a contact.
7.How can I sort my suppliers?
• Sort by contact time from latest to earliest
• Sort by contact name from A-Z
8.Is each contact the individual buyer or company?
Each contact is the individual buyer.
Each contact is the individual buyer.
9.What is the maximum number of tags I can mark each supplier with?
You can mark each supplier with a maximum of 5 tags.
You can mark each supplier with a maximum of 5 tags.
10.How can I chat with suppliers directly?
1. Chat with suppliers by using the chat bar.
2. Click Ali TradeManager
1. Chat with suppliers by using the chat bar.
2. Click Ali TradeManager
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