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How do unbind my email to a previously closed account?
Currently this function is not available.
Account Management Related FAQ
Can I create an account without a phone number?
Will I receive a notification when my Business Identity has been changed?
What is my IPR status?
Will I be charged for registering and submitting an IPR Infringement Claim?
Can I combine my accounts?
What can I do if the received verification code shows invalid?
Where does the information come from on my Business Profile?
Can I change my Member ID?
How can I contact Alibaba for cooperation on intellectual property protection?
Can the business cards be classified?
Alibaba FAQ<
Alibaba FAQ<
Account Management
Sourcing
Business Negotiation
Place Order
Order Payment
Production Monitoring
Inspection
Shipping
Order Receipt
After-sales Service
Order Feedback
Promotions
Novel Coronavirus related
Others FAQ