How do I leave feedback for my order?

Please follow below steps to leave feedback for your Trade Assurance order:

1. Go to Orders-All Orders, refine the order type as Completed, find the order and click “Write a review" button.

2. Write a review for both supplier and product, then click submit.

Also, you can view all your feedback and replies from the supplier in Orders-My Reviews.

Note:
1. Please do not include comments irrelevant to business or violate personal privacy, or your review may be rejected.
2. You can modify the review only once within 30 days of submitting it.


Order Feedback Related FAQ

  • How do I modify my feedback on the Trade Assurance order?
  • How do I check supplier's feedback made by other buyers?
  • What can I do if I have been scammed?
  • When will my dispute case be solved?
  • What should I do if I am unsatisfied with the process or result of my case regarding a Trade Assuran
  • If my order used multiple payment methods, what's the refund priority for different payment methods
  • How to submit a complaint for offline order?
  • Why the refund I received for Trade Assurance order is insufficient?
  • How to cancel a dispute for the Trade Assurance order?
  • What can I do if order information changed without mutual agreement?
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